HaulHaulinOrder support.
Help with access, inspections, workshop workflows, account questions and feedback.
Talk to our team.
For help with your organisation's HaulinOrder account, include a brief description of the issue, the workspace you're using and whether you're on Android or another device.
✉[email protected]Never send account passwords, payment-card details, full identity documents or sensitive personal records by ordinary email.
Account & access
If you cannot sign in, include your account email and organisation name. Your organisation's administrator may need to authorise a role or invitation.
Something not working?
Tell us what you tapped, what you expected and what happened. Screenshots are useful when they do not reveal confidential driver or customer details.
Privacy & account deletion
Request your personal data or account deletion without needing to reinstall HaulinOrder.
Deletion instructionsQuick answers.
Why can't I see the Transport Office or Workshop workspace?
Only workspaces authorised for your account and organisation are shown. Ask your organisation administrator to review your role membership.
What should I do if a vehicle has a safety-critical defect?
Follow your organisation's safe-stop and reporting procedure. Never assume that an app status replaces a competent person's inspection or an authorised return-to-service decision.
How can I delete my account?
Visit our account deletion page and email your request to the address shown there.